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Shipping Policy

COVID-19 Update  Processing, Shipping and Handling Times: 

Our top priority is the health and safety of our team members and our customers, so we completely redesigned our production and fulfillment center to comply with state recommended social distancing and PPE guidelines. Our goal is to release all orders from our warehouse within 24 hours, but please allow up to 3-5 business days during peak periods. 

What does this mean for you?
  • Processing times may be delayed. Generally processing times are within 3-5 business days* although currently those times vary due to the issues relating to COVID-19 and government orders and the impact to our business. Processing times may also be extended during holidays, launches/re-stocks.
  • We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.

All orders are shipped within 1 to 5 business days  of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 7 to 15 business days for zone 1 and zone 2  and between 15 to 30 days for zone 3. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

We appreciate your patience and understanding as we work through this together.
Thank you so much for your support!

*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas
Shipping
On occasion we offer shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. BoldnRoyal ships to three zones that includes specific countries listed below. 
In the United States we ship through USPS in Europe and Australia we ship through local carriers that are part of the the Epacket network.

Shipping & Handling 

ZONE 1 DOMESTIC - US CONTINENTAL

Free Tracked Standard shipping on orders over $50 USD .

Tracked Standard Shipping flat rate $3.99 USD on orders under $50 USD

Shipping times: 7-15 business days

 

ZONE 2 - EUROPE - (United Kingdom, France, Spain, Germany) 

Free Tracked Standard shipping on orders over $70 USD

Tracked Standard Shipping flat rate $5.99 USD on orders under $70 USD

Shipping times: 7-15 business days

 

ZONE 3 - (Canada, Austria, Belgium, Denmark, Finland, Italy (109 of 110 provinces), Netherlands, Norway, Portugal, Sweden, Switzerland, Australia, New Zealand)

Free Tracked Standard Shipping on orders over $70 USD

Tracked Standard Shipping flat rate $9.99 USD on orders under $70 USD

Shipping time: 15-30 business days

 

****Attention Electric Products*****
Please verify that the product you are ordering can be plugged in your country before placing order.

Customer located outside our shipping zones  should contact us for queries or special shipping arrangements before placing an order.

Domestic orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm

International tracking at: https://www.17track.net

Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub. 

 

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States or our other warehouses located in Europe and Australia.